To była świetna lokalizacja i łatwo było dojechać z hotelu w dowolne miejsce. wymagają depozytu przy odprawie. Minęło już 5 dni, ale nadal nie otrzymałem zwrotu depozytu. Zapłaciłem kartą 500 dolarów Makau przed wyjazdem. Powiedzieli mi, że zwrócą mi pieniądze po wymeldowaniu. Opuściłem hotel trochę wcześniej niż godzina wymeldowania. Nadal nie mogę połączyć się z hotelem. Nie wiem co mam zrobić. Jeśli nie chcą spłacić, dlaczego powiedzieli mi, że spłacą po moim wymeldowaniu? Przed wpłatą zadatku upewnij się dokładnie w jakim dniu zostanie zwrócona!!! Chcę znać dokładny powód tego, co się dzieje.
The hotel has a great location, making it very convenient to get around. The staff were friendly and welcoming, always ready to help. The room was comfortable and well-kept, which made the stay very relaxing. Overall, a wonderful experience — highly recommended!
Lokalizacja tego hotelu jest rzeczywiście bardzo wygodna, dotarcie do ruin St. Paul wraz z wieloma innymi atrakcjami w centralnej dzielnicy Makau zajmuje około 10 minut. Ku mojemu zaskoczeniu pokój jest czystszy niż myślałem i ma niezbędne udogodnienia, w tym ciepłą wodę, Wi-Fi, kapcie itp. Ale dla osoby, która jest tu pierwszy raz, nie jest łatwo go znaleźć, poszukaj znaku z napisem „Edificio Kam Hou” i wejdź po schodach na 1. piętro, aby się zameldować.
Pokój był czysty, a łazienka miała schludne oddzielenie prysznica od toalety. Obsługa w recepcji była bardzo ciepła i serdeczna. To hotel, w którym zawsze zatrzymujemy się podczas pobytu w Makau. Gorąco polecam. Lokalizacja jest również doskonała – niecałe 10 minut spacerem od Grand Lisboa.
The location is great, right in the middle of the old town. There are also many shops and restaurants in the area, and there's good access to public transportation. Although the room was small, it was clean and all the amenities were in good condition. It is also cheap, by local standards. Overall, a great option for a short stay.
Jest to nowy hotel, a w pokoju wszystko jest nowe, dobrze wyposażone i wygodne. Chociaż nie jest zbyt duży, pokój jest wyjątkowo czysty i oczywiście nowy. Jest to bardzo wygodne i bardzo blisko hotelu Sofitel Ponte 18. Bardzo łatwo zidentyfikować i znaleźć lokalizację. W odległości spaceru od atrakcji i przystanków autobusowych znajdują się w odległości 20 metrów. Polecę ten hotel na pobyt.
It is my first time to book through trip.com and i will rate 5 star for our trip.Happy Family Hotel or Hotel Familia Feliz is in good location,walking distance to Ruins of St Paul, Cathedral of the Nativity of our Lady, St Dominic etc…. As well to senado square to Casino’s it is at the back of Lisboa Casino Hotel very accessible to buses, the room is small but it is very clean, the front desk is english speaking,they are filipino even chinese front desk can speak english they have wifi and some complimentary water,you can make your coffee they provide electric kettle in every room,what i really like is the elevator, it can wait long time even with out pressing the button,plus the staff or fronk desk very polite and approachable, Mr Sraul filipino front desk even help us to get taxi outside,when we go back to Macau airport,we check out early and left our luggage at the front desk during our last day,since our flight is 19:00 Pm we got back around past 15:00 Pm,i recommend this Hotel to those who want cheaper hotel ,more power to Hotel Familia Feliz hope we can go back soon i will bring my family
Had a great experience staying at City Inn Macau! The room was clean, big and I did not expect the complete amenities from toiletries, slippers, free water, coffee and tea. The room has a smart TV and an automated curtain which is really a plus. I had a good sleep no hearing noises from the adjacent rooms. The shower area is separated so the water will not overflow with the toilet area, this is something I valued. Water pressure is good with consistent hot water. I got an early check in at 11am and I left my luggage after check out without additional charge too! The 2 receptionists I encounter are both nice and welcoming. I have already recommend this to my friends and I am sure I will come back.
Situated nearby tourist attractions, the hotel was a suitable base for short walk to the Senado Square and vicinity. Hotel rooms are typical smaller size here but was good enough for single occupancy. Would be great if the toilet has a bidet or smart toilet installed. Nonetheless still a good hotel that i would recommend for short stay in Macau.
This hotel offers a great value for money.
The rooms are simply designed and clean, centrally located , close to the Mont Fort and the ruins of Saint Paul. There are also shops and restaurants nearby. The staff is friendly and welcoming, 🔆
but the hotel is located on an uphill road, which can make it a bit difficult to get to the closest bus station, especially with heavy luggage.
Oceny: 698
8,5/10
Cena od
97 zł
za noc
Sprawdź dostępność
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8,5/10
GGuest UserThe lady at the front desk was incredibly attentive and efficient, always greeting us with a kind and patient smile. Every time we had a question, she responded promptly, making our service experience truly excellent. The hotel facilities are also great. The night before, a male front desk staff member had put us in a very bad mood, but the next morning, the lady at the front desk offered a solution that instantly brightened our spirits. The room was very clean and tidy, the bedding was super comfortable, and the blackout curtains worked perfectly. Plus, their check-out time is really late, which was a huge bonus! Overall, it was a very happy trip.
AAnonymous UserThe location is super convenient! Right outside, you'll find the Ruins of St. Paul's, and walking a bit further brings you towards Grand Lisboa and Wynn. There are tons of pharmacies, supermarkets, and restaurants on the street. Plus, there are bus stops that can take you to both the old and new parts of the city.
GGuest UserThe room was excellent, I was very satisfied. The ventilation was good, the soundproofing was effective, and it was clean and tidy. The bathroom had no odors or standing water and was well-lit. The service was top-notch, I was very pleased. There were staff available 24/7 to answer any questions, and they cleaned the room punctually every day. Facilities were comprehensive; it was very convenient to charge my phone without needing to bring my own charger. Hygiene was great; the room was clean and tidy with no strange smells. The environment was good; there's a bus stop just a few minutes' walk away. Service was superb, I was very satisfied with the staff who were always ready to answer questions.
AAnonymous UserThis is my second time staying at this hotel. It's right next to the Lower Market and very close to the bus stop, making it convenient to get anywhere. The front desk requires a 100 deposit, and they accept RMB, HKD, or MOP. The decor is relatively new, and the cleanliness is good. I'll consider staying here again next time I'm in Macau.
CClaire ArranguezThis was our second time checking in at this hotel. First was in 2018 and it's way cleaner than it is now. However, location's right in Senado Square, close to main attractions in Taipa. The room was also spacious, as well as the beds. Another big con is the floors reeking of cigarette smoke despite the signs of NO SMOKING. They should impose it stricter to avoid affecting non-smoking individuals. The carpets need a good replacement. If this hotel cleans their room better, the standard will so much better as well! A small fridge will also be very helpful. Every hotel room should have them now, I believe. Nonetheless, it's enough for a place to rest.
GGuest UserThis hotel is quite good. Although the northern part of Macau where it's located is a bit run-down, it's convenient for dining, close to the Ruins of St. Paul's, and public transport to the south and the airport is excellent. I stayed in a single room, and essentials like slippers and toothbrushes were provided.
The main issue was the smell from the facilities. The only elevator seemed to be under renovation when I arrived; it was covered with wooden boards and stickers. When I left, the boards were removed, revealing bare metal. During that time, the elevator had a particularly strong smell that made me think of formaldehyde. I considered taking the stairs, but although the fire escape was clear, it was symbolically roped off, which was puzzling. Both the hallway and my room also had different but very strange odors.
While you do get used to it over time, the smell was unsettling. It was a strong, unpleasant, and mysterious odor, and I had no idea what it was. The room windows were locked shut and couldn't be opened, which made me wonder if they hadn't been opened since the last renovation, allowing toxic fumes to linger. My only option was to keep the bathroom fan on and try to mentally adjust.
If you can overlook the smell and the psychological stress and potential health risks it caused, I think it's a great place.
AAnonymous UserThis hotel is so underrated!! This is a 100/10!!! We really loved this hotel, it is too bad we just stayed here for 2 nights as I really loved the place here. It is just 3mins walk away from Ruins of St. Pauls, and there are a lot of stores there — like stores where you can buy pasalubongs such as the famous peanut cookies, egg tarts and such… There are also luxury stores, uni qlo, pop mart, cosmetics stores, pharmacies, bakeries, restaurants and many more… Basically everything you need is just reachable…
We were actually from HongKong prior to staying at Macau for 2 nights and we rode a bus going here to I Fu Hotel and it was so convenient since the hotel is just like 30 steps away from that bus stop!
The rooms were veryyyy niceeee too, the room space were really maximize and designed very well! It is very clean too! The receptionist is very accommodating, helpful, knows how to communicate with us! There is free wi-fi, mini bar and complimentary water — where you can ask for one everyday! Our only problem here was that we were shocked of the deposit fee that was asked to us, it was 2000MOP around 16,000 pesos (500MOP per room), and it we were not prepared since we only withdrew 2000MOP for our transpo and such since we’ll use card… But it’s understandable since they really make sure that you don’t violate the rules like no smoking…
Also as a family of 10, all our 4 rooms were just nearby which made it more efficient.
Overall I would really comeback here!!
BbishwaeyoBelive &More is a solid choice for your Macau getaway. The hotel is super clean and conveniently located - I mean, we were strolling to restaurants and shops in 2-5 mins, no joke! And even at 10 pm, we were grabbing dinner no problem. Transportation's a breeze too, with plenty of options nearby.
The staff were friendly, and the rooms did the trick. If you're looking for a comfy, hassle-free stay in Macau with easy access to food and fun, Belive&More ticks those boxes.
Would definitely consider it again for a chill trip to Macau!
AAnonymous UserMy kid's school was on spring break, so we decided to travel during the off-peak season. I'd read reviews beforehand saying this place was clean and tidy, and although the bed was a bit small, it was enough for two people. Plus, no need for a universal adapter. It's probably a 20-25 minute walk to the Ruins of St. Paul's, so we opted for a taxi, which cost around 20-something (Macau Patacas/Hong Kong Dollars). We got to the Ruins of St. Paul's just after nine, and it was already packed with people. From there, it was an easy walk to the Grand Lisboa and Wynn. I booked in advance, but it ended up being 50 more expensive than booking on the day. James Lewis, the gentleman at the front desk, was very nice and provided excellent service, even getting me a free breakfast.
KKaikai10Although the room was small, it was well-arranged and efficiently utilized, so it didn't feel cramped at all. The shower room also felt spacious enough. Everything was clean, tidy, and comfortable. The surrounding area is also quite nice, but the main selling point is the superb location – it's just a 5-minute walk to the Inner Harbour Ferry Terminal and Senado Square, which is incredibly convenient. The staff were also absolutely top-notch. The value for money is excellent, and I will definitely stay here again on my next trip to Macau.
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