4-Star hotele w: Ishikawa Prefecture, Japan

Welcomed by very friendly staff. Luggage Train were all organised in room after check in. Provided with options on room cleaning services. Free sake tasting, and tea in the evening is a plus. Good onsen areas. They even help me with my Yukata. Gifted us some free postcards, and also had a little birthday surprise gift in the room. Great location too.

I was a bit worried about the room facilities based on previous reviews, but after checking in, I found everything to be great. The breakfast, however, didn't quite live up to its price point, though it was certainly satisfying.

I stayed for one nights. The front desk staff and the restaurant staff were all very friendly and made for a very comfortable stay. They also gave me detailed information about recommended restaurants in the area. The large public bath was also very spacious, and from the open-air bath I could see the mountain stream through the trees. The sound of the water and the clear air were truly soothing. I expect the cold weather will continue in Yamanaka Onsen for the foreseeable future, so please take care of yourselves, and I hope all the staff members take good care of themselves.

i could hear the traffic clearly on the 3rd floor, so they moved me to the 12th floor where it was mostly quiet. there was an electrical buzzing sound coming from the bathroom, i thought it was the lightbulb, but when i got in the shower it sounded like it emanated from the vent. i shut the bathroom door and it was almost inaudible from bed so i was able to sleep. definitely quieter than most of the japanese hotels i've experienced in this price range. very clean. very polite staff. free water machine on every floor (i think). free coffee in the lobby. convenience stores nearby. expensive grocery store ~200 meters. regular grocery stores are a bus ride away, so it made more sense to me to get the buffet. breakfast costs 1800yen when paying in-person, but when adding it on trip.com it was less of an increase in cost. it was disappointing because there were pictures of different kinds of fish online and on the picture in the hotel lobby, but they didn't have fish as seen kin the pictures. i still purchased the breakfast when i extended my stay because they had eggs, good vegetables, and ice cream. the fruit was in syrup so i'm guessing it was from a can. orange juice was from a carton. i didn't see any meat in the curry, just potatoes. overall, mostly cheap, but with a few tasty items of quality. only 2 washing machines and they also dry the clothes so it takes ~2 hours. 400-600 yen for washing and drying. it dispenses detergent automatically, but the detergent was insufficient so i added my own and rewashed it; therefore, i was unfortunately hogging 1 of the 2 machines for several hours. plus it cost me well over 1000 yen.

Brilliant boutique hotel with truly kind and amazing staff.  Only 15 rooms but the staff truly outsize the hotel in terms of what would wow me.  They really make you feel very comfortable and safe.  Great location to visit Kenrokuen! 

Great location, very close to the station and surprisingly quiet. However, there was a strong BBQ smell in the hotel hallway, likely from the yakiniku restaurant downstairs. It actually smelled quite good! We even ended up eating there. My clothes definitely smelled of grilled meat afterward. I didn't take any photos of the hotel itself, but it had a rather artistic vibe to it.

This was my first time staying in such a spacious room in Japan, and the price was incredibly reasonable. The hotel provided fresh water, coffee, and tea daily, and the service was very attentive. The pajamas in the room were yukata-style, which was a nice local touch. The location is right next to JR Kanazawa Station, just a few minutes' walk away, with large department stores and shopping streets nearby. It's incredibly convenient for shopping, transportation, and a wide variety of dining options.

This is a great hotel, I'll definitely stay here again next time. It's right across the street from the JR station exit. The toiletries are complete, and the drip coffee the front desk gave me was delicious. The 7-Eleven outside the hotel is large, but they don't restock quickly enough, so you might want to buy things at the JR station and bring them back. There are tourist buses from the JR station that make getting to attractions very convenient, or you can walk to them after dinner. The Notou beef BBQ nearby is delicious and good value for money.

The room was quite spacious, I had no problem opening my luggage, and I reckon it would be fine for two people as well, plenty of space. There's a bathtub for soaking, and toiletries are self-service, you need to pick them up yourself at the lobby on the ground floor. Check-in is done via machine, with a Chinese language option available. There are also staff at the front desk if you have questions, but the hotel seems to have more Western guests, so the front desk might not speak Chinese (at least I didn't encounter anyone who did). It's best to know a bit of English, otherwise, communication could be a hassle.

The hotel is conveniently located within walking distance of several attractions. Kanazawa Station is easily accessible by multiple bus routes, which is a real plus. For breakfast, we tried both options during our two-night stay: The first morning, we had the three-way blackthroat seaperch dish at Omicho Market. The fish was delicious, and the ochazuke (rice with tea) was fresh and flavorful. This is a great option if you plan on trying multiple local foods throughout the day, as it's not too filling. On the second day, we opted for the buffet breakfast on the hotel's first floor. There was a wide variety of choices, but it did get quite crowded, so I recommend going early. This is perfect if you have travel plans for the day, as a hearty breakfast here could easily carry you through lunch. The room itself was reasonably spacious. The TV conveniently displays real-time occupancy updates for the public bath. Compared to other business hotels in Japan, Mitsui Hotels tend to be more consistently reliable and modern.