Od chwili przybycia, czułem się naprawdę mile widziany przez ciepły i uważny personel. Zapytałem o wczesne wejście i późne wyjazdy, a oba były tak gładko i cierpliwie traktowane.
- co sprawiło, że pobyt był jeszcze bardziej relaksujący.
Pokój był niespotkany, przestronny i niesamowicie wygodny, z pięknym widokiem, który trudno było wyjechać. Każdy szczegół czuł się dobrze przygotowany. W połączeniu z jego doskonałą lokalizacją wszystko było po prostu idealne.
Ogólnie rzecz biorąc, to pobyt był ponad oczekiwania. Chciałbym absolutnie wrócić i bardzo polecić to każdemu, kto szuka komfortu i wielkiej usługi.
We stayed here for a family trip and overall it was a decent experience. The room was averagely clean and acceptable for a short stay. Basic amenities were provided, and everything was functioning properly.
The overall environment of the hotel was okay, but the property feels a little old and could benefit from some renovation or upgrading. However, it was still comfortable enough for our family to rest after a long day out.
In general, it’s suitable for families who are looking for a simple and practical place to stay, though not luxury.
Stafff is so Friendly, welcoming, and fast service.
Room: Spaciousness, cleanliness, and comfort of the bed.
Amenities: Quality of breakfast, sahur provided for fasting guest most importantly iftar menu all delicious price very affordable. Must try! Wi-Fi easy log in speed, and pool/spa available acceptable for city hotel
Location: Accessibility to transport or attractions. Most recommended city hotel in Penang
I booked a king-size bed for me and my daughter. The room was very big (huge huge size) and had two large air conditioners. There was also a big sofa, a table, and chairs in the room, which made it very comfortable.
The bathroom was very clean, and I really liked the shower because it had different water settings you could change.
Every day they give two welcome drinks, and you can choose alcohol, tea, coffee, or juice.
The hotel also has a kids’ play area, a gym, and a yoga room. They provide filtered water, so you can refill your bottle anytime.
We ordered the smoked duck pasta and nasi lemak. The nasi lemak was really delicious.
This hotel is so closed to the airport.
I really loved this hotel and will definitely stay there again.
Although the hotel opened in 2014, the rooms' facilities and cleanliness are still very well-maintained. The shower has great water pressure, making for a very comfortable bathing experience. The pillows in the room were a bit uncomfortable for me – too high and too springy. The bed was large and the mattress was very comfortable. My room didn't come with bathrobes. It was quiet at night, and the air conditioning in the room was strong. Directly opposite the hotel is a large shopping mall, and a big supermarket is not far away. It's also within walking distance to various attractions. The infinity pool is excellent, with a good long lane for swimming. Breakfast is served from 6:30 AM to 10 AM, and the food selection is substantial and fitting for a 4-star hotel, offering everything you'd expect.
Very conveniently located (nearby eateries, within walking distance to malls), pleasantly surprised by the welcome cookies (huge, warm & delicious), friendly staff who attended to our needs very promptly and 5-star hospitality services 👍🏻
Ideal convenient locations to famous foodie places. Opposite has clinic with a young lovely lady doc with good service & treatment. Nearby also has very good, clean reasonable foot reflexology shop. The 3 rooms which we booked have issues like air-con, wooden panel fallen off n caused glasses drop & broke, etc. However, the staff especially the afternoon shift lady which i think her name Vashim was super calm, patient and give us excellent services to settle all issues. The morning shift staff are all also very friendly and very helpful. 👍👍👍. If you want to book, be prepare to accept some inconvenience due to hotel a bit old but trust the staff are always there to assist you. If possible, owner of hotel can consider do some upgrade to attract guests as there are some more new hotels nearby newly opened and prices are very competitive.
Overall, we have a great time staying in this hotel and enjoyed our trip. Thank you very much.
Misleading and Inconsistent Children’s Breakfast Pricing - Prior to my stay, I referred to the TRIP website, which clearly stated that the breakfast price for children was RM44.80 per child. However, on the morning of 26th December 2025, I was charged RM56.00 per child for my 6-year-old.
When I questioned this discrepancy, the manager claimed that the updated price was already reflected on the website. This was not accurate at the time of my booking, and I was not informed of any price change in advance. I have screenshots of the pricing information as reference. This situation was misleading and caused unnecessary inconvenience.
Świetnie! Mieliśmy wczesny lot i dotarliśmy do hotelu około 9 rano. Recepcja powiedziała, że jeśli weźmiemy dwa pokoje z pojedynczymi łóżkami, możemy zameldować się od razu, a jeśli pokój z podwójnym łóżkiem, to około 13:00. To bardzo elastyczne. Wybraliśmy opcję zostawienia bagażu i zameldowania się później po południu.
Pokój był również bardzo dobry, z widokiem na morze – piękny.
Atrakcje w pobliżu są w zasięgu spaceru, z pokoju widać nawet Blue Mansion. Na dole jest mnóstwo restauracji i supermarketów, a także sklep z ciastami na pamiątki. Wieczorem jedliśmy na nocnym targu Red Garden po drugiej stronie ulicy, gdzie były też występy. Trzeba było kupić kubełek piwa, żeby zająć miejsce z przodu sceny.
W pobliżu była też wysoko oceniana masażownia, która była świetna. Chodziliśmy tam dwa dni z rzędu – bardzo relaksująco.
Good stay at Jazz Hotel Penang 👍
Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe.
Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay.
Overall a pleasant experience, will definitely come back again!
Bardzo dobry
Oceny: 729
8,6/10
Cena od
177 zł
za noc
Sprawdź dostępność
Zobacz wszystkie 4-Star hotele w mieście Penang
Zobacz opinie gości na temat hoteli w: Penang
Zobacz wszystkie
8,1/10
Very Good
GGuest UserI was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
GGuest UserThis hotel truly deserves a good review. I'd definitely stay here again on my next visit.
**Service:** Top-notch! The hotel knew we needed to change (Penang was so hot!), and they let us check in early at 10 AM since a room was available. Water was also delivered to our room very quickly.
**Location:** Super convenient. There's a 7-Eleven right next door and a shopping mall.
**Accommodation Experience:** I requested a standing shower room in advance, and that's exactly what I got. The bed was quite large, and the overall feeling was spacious and clean.
**Dining:** During the May Day holiday, there was about a 5-minute wait for breakfast, which was perfectly acceptable.
GGuest UserThe room was spacious and clean, with a great view from the window. The service was exceptional; they helped with luggage as soon as I got out of the car and delivered it to my room after check-in. The location is also excellent, with a fantastic night market downstairs.
QQiufengqiuyeAlthough the hotel opened in 2014, the rooms' facilities and cleanliness are still very well-maintained. The shower has great water pressure, making for a very comfortable bathing experience. The pillows in the room were a bit uncomfortable for me – too high and too springy. The bed was large and the mattress was very comfortable. My room didn't come with bathrobes. It was quiet at night, and the air conditioning in the room was strong. Directly opposite the hotel is a large shopping mall, and a big supermarket is not far away. It's also within walking distance to various attractions. The infinity pool is excellent, with a good long lane for swimming. Breakfast is served from 6:30 AM to 10 AM, and the food selection is substantial and fitting for a 4-star hotel, offering everything you'd expect.
GGuest UserThe hotel environment was clean and comfortable. I especially loved the lobby area, which was perfect for relaxing and enjoying a cup of tea. The hotel was very thoughtful, as they provided welcome drinks every night, which made the stay feel extra special.
One downside was that the shower was not working properly, and the water flow was uneven. The drainage system was also poor, causing slight flooding in the bathroom while showering. In addition, there was a strong smell coming from the bathroom drain.
However, if these bathroom issues could be improved, the overall experience would be really good and enjoyable.
GGuest UserThe room is spacious, and Harun always does an excellent job cleaning it; his service is enthusiastic.
Facilities: Good.
Service: Very good, though it's a shame they don't allow a slightly later checkout 😂. They require checkout at 11 AM, and by 12 PM, they were already calling us to hurry up and leave. They're quite strict about not allowing late check-outs, probably because rooms are in high demand during peak season.
Environment: Very quiet, you can't hear any motorbike noise, and it's convenient for getting to all the attractions.
GGuest UserWhat I liked: quick and convenient communication with the administrator during check-in. The room offered good value for money. What I didn't like: The pool rules weren't supported by its infrastructure. There's nowhere to change into dry clothes, but you're not allowed to leave in wet ones. The floor in front of the pool gets scorching hot in the sun, yet they require you to walk barefoot, even without slippers. They even came up with a dress code for visiting.
AAnonymous UserAs a family of four, we wanted to stay together for convenience, so we booked a two-bedroom apartment in Block A. The room wasn't small, and the facilities were quite new. Since it was Chinese New Year, the hotel even had lion dance performances. Overall, it was very good and offered great value for money.
RRealricercrabGreat hotel, the pool is awesome! You can also watch the sunrise from the rooftop in the morning. I highly recommend staying here. Plus, there's a coffee shop right downstairs so you don't have to worry about breakfast in the morning.
AAnonymous UserOverall, we had a great stay at the hotel. The location was convenient and easy to find. One of the highlights was the variety of water slides and activities for kids, making it a great choice for families. We also loved the direct beach access from the hotel, which meant we didn't have to leave the property to enjoy the beach.
The breakfast was excellent, with a wide selection of food and plenty of options to choose from each morning.
The only downside was the luggage service. It took about 45 minutes for our luggage to be delivered to the room, and that was after I had called to follow up as it had not arrived yet. However, this was likely due to the large number of guests checking in at the same time, as we visited during the holiday season.
Despite this minor inconvenience, we thoroughly enjoyed our stay and would consider returning in the future.
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