Hotele Hot Springs w: Jilin, China

„Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring. This hotel is very worth it. As you stay comes with complimentary: 1) Mini Bar in room 2) Hot Spring Access 3) Ski lift access ( 2000rmb deposit) 4) Snow activities 5) Breakfast 6) Shuttle from Changbaishan West Railway Station 7) Water Park At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars.”

„酒店滑雪套餐真的是性價比很高了，酒店環境也不錯，雖然是距離雪場遠了點，但是有接駁車拉也還好，基本上不用怎麼等，滑雪的雪道很多人流適中，雪具大廳總有工作人員時刻來幫忙，滑雪體驗非常好。 酒店房間基本設施都齊全，暖氣很足很熱，就是特別特別幹。早餐飯菜味道都不錯，價格也不貴，送的温泉票也挺好，滑完雪去泡個澡很舒服。 就是服務需要提升。接送高鐵站的大巴班次不算多，然後時間地點還不準，説是下午3點發的車，問酒店人員是不是準時也不確定，走過去看到大巴來了，拖着箱子跑過去大巴一秒都不帶等的就跑了，這個確實是讓人挺無語的。”

„Our family of 4 had a wonderful 2 nights stay in mid December. The great service started even prior to our stay as we had 2 personal concierge 小张 & 莹莹 assigned to us. We had requested for connecting rooms via Trip and 小张 & 莹莹 contacted us directly via WeChat. They not only helped us get connecting rooms, they also gave advice and helped to arrange for our luggages to be sent to the hotel while a private driver (additional cost) picked us from the train station to start our tour of Changbaishan immediately so that we do not have to waste time traveling. All the staff at the hotel were wonderful as well. Our room package included 3hr ski tickets and access to the natural hot spring. It was our family’s first time trying to ski and we asked our personal concierge to arrange for private coach (additional cost). Immediately upon arriving at the ski lodge the coach was waiting and led us through the entire chaotic process of collecting and wearing the gears. The hotel has direct unlimited access to the hot spring and it was also a great experience not to be missed (Don’t forget to pack your swim wear!) It even has a fish pool where we dip our whole body. There’s also a Cute Pet Paradise with different animals you can feed. Overall there’s plenty of activities for everyone and we will definitely highly recommend the hotel to everyone coming to Changbaishan.”

„Our stay at the Yanji Dinosaur Hot Spring Hotel was such a pleasant surprise! The family room was incredibly well-decorated and thoughtful, with a large slide right inside the room. Our child absolutely loved it and didn't want to leave. The hotel environment is also fantastic; lush and green during the day, and beautifully lit up at night. The lobby design is grand and dreamy. Being right next to Dinosaur Kingdom makes it a perfect one-stop destination for family fun and vacation. Highly recommend to all parents!”

„Homm Changchun Beihu is the most beautiful hotel I have ever stayed in — with first-class service and truly world-class hospitality. A very special thanks to the reception staff, gym team, and hot spring attendants. Even though I don’t speak Chinese, every staff member was exceptionally friendly, helpful, and foreigner-friendly. They patiently went above and beyond to make sure I felt comfortable, welcome, and at home. The hotel itself is stunning — elegant design, comfortable rooms, a well-equipped gym, and a relaxing hot spring. Everything is spotless, modern, and carefully maintained. For any international traveler visiting Changchun, this is the perfect place to stay. It’s foreigner friendly, luxurious, and highly recommended. I will definitely stay here again! 长春北湖瑰丽酒店（Homm Changchun Beihu）点评 长春北湖瑰丽酒店是我住过的最美丽的酒店之一，真正拥有顶级奢华与国际化服务。 我要特别感谢前台、健身房和温泉区的工作人员。虽然我不会说中文，但他们依然非常耐心、热情、友好，让我感受到s宾至如归。他们的态度和服务体现了酒店的国际化和对外国客人的友好。 酒店环境优雅，房间舒适，设施齐全。健身房设备先进，温泉干净放松，每一个细节都非常高档和用心。 对于来长春的外国旅客，这里是最佳选择。对外国人非常友好、服务一流、值得强烈推荐。我一定会再次入住！👀”

„This hotel, which opened 26 years ago, has a very Japanese-style interior. It's owned by the same proprietor as the Doraku Hotel. There's a public hot spring bath, and I specifically asked the staff who said the hot spring water is transported here by vehicle. You can tell the owner's meticulous attention to detail from the in-room amenities and items in the public hot spring area – all top-tier brands. The complimentary amenity kit and toiletries exceeded my expectations. The hotel is designed to mimic a Japanese garden, similar to Kyoto, and there are no elevators inside. If your room is on the second or third floor, you'll need to climb stairs, but the front desk staff will help carry your luggage to your room. Upon checkout, they'll also assist with bringing your luggage down to the parking lot if needed. Overall, it's a hotel that offers a fantastic experience.”

„Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.”

„New Hotel, with friendly and helpful staff. The Room was bright with big windows and the size quite good for a couple. The breakfast room was located in the building next to our house, but everything was good. The hotel is not directly located in the city center, but the green park opposite if the street was beautiful.”

„Changbai Mountain Landscape International Eco-Exchange Center — where “eco-exchange” really means exchanging knee joints for enlightenment 🐕🦺❄️ This old dog picked this place as a first-timer to Changbaishan because on paper it reads like a dream: ✔️ 5-minute walk to the Changbai Mountain VIP entrance ✔️ Hot springs inside the compound ✔️ “Eco-exchange” — which I later learned refers to exchanging comfort for character development Location? Prime marrow bone. 🦴 Reality, however, is a scenic winter obstacle course. The hotel is thoughtfully scattered across three separate buildings — one for check-in and breakfast, another for hot springs, and because suspense is important in life, the Food Plaza lives in yet another building. In winter. On ice. With wind that slaps. Not exactly age-old-dog friendly. I waddled. I shuffled. I negotiated with my knees. At one point I believe my soul lagged behind and had to catch up. To offset this Arctic triathlon, the staff are available 24/7 on WeChat, responding faster than I can type “why did I choose this hotel?” Efficiency deserves a respectful tail wag. 🐾 Now let’s talk Food Plaza, the hotel’s redemption arc. The food is genuinely scrumptious, warming, and emotionally supportive after being bullied by Changbai winds. Takeaway is allowed — which means you carry it yourself. Eco-exchange again. This dog fetches his own dinner. 🥸 Then there’s the hot spring schedule. Opens at 13:30. When the mountain is closed and the hot spring is closed what exactly is an old dog meant to do? Stare into the snow? Question life decisions? Age visibly? Ah yes — write this review. ✔️ ⚠️ Now, the bone that refuses to go down smoothly. Despite having a relaxed stay, I felt continuously pressed for a 5-star review — on departure day from the first meeting in the lobby to gentle reminders all the way up the bus. At that point, it stopped feeling like hospitality and started feeling like an exam I didn’t sign up for. It made me sad, actually — because it suggests staff performance may be chained to guest reviews like sled dogs pulling corporate KPIs. Trip.com, if you’re listening: no guest should ever be pressured to review. The moment reviews are pushed, ratings stop being honest and start being decorative. This old dog is an independent reviewer. I don’t bark on command. I don’t roll over for stars. And the harder the push, the more my paw hovers over the lowest rating out of pure principle. Still — despite the ice, the walking, the soul-searching — the location alone makes this a smart base for Changbaishan first-timers. Just come prepared with: • good boots • strong knees • emotional resilience • and the confidence to say, “I will rate when I’m ready.” ⸻ #Dogevangelistauthor #patiencechee #BoneofLoyalty #BoneofBranding #DontBuyAdoptADog #AdoptDontShop #ResponsiblePetOwnership #ChangbaiMountain #Changbaishan #Tianchi #HeavenLake #ChangbaiMountainHotel #HotSpringHotel #WinterTravelChina #EcoExchangeCenter #VIPEntrance #OldDogTravels #SlowTravel #HotSpringLife #MountainRetreat #FirstTimeChangbaishan”

„The hotel is very nice. Absolutely ALL the staff is super friendly and are always willing to help, despite not speaking the language they have made an effort to meet all our needs. The room surprised us a lot, because everything is perfect for the children. We were there with our 3 children (11, 5 and 3 years old) and the truth is that there is entertainment for all ages! There is small football, board games, ping pong table, billiard table, karaoke, there are also chicks and alpacas and a panda show. Breakfast is very well stocked, there is food for all tastes. The pools and hot springs are in very good condition. Thank you very much to all the staff for making us feel welcome the whole time, we will definitely be back very soon.”