Hotele Hot Springs w: Jilin, China

„Location is close to the forest nature park incl. waterfalls 20 min. (need additional ticket) and is directly at the hot springs bathing area 100m. The entrance ticket was included for the hotel guests. The ticket for waterfalls and vulcano lake could be purchased at the hotel. In general very nice in winter time.”

„酒店滑雪套餐真的是性價比很高了，酒店環境也不錯，雖然是距離雪場遠了點，但是有接駁車拉也還好，基本上不用怎麼等，滑雪的雪道很多人流適中，雪具大廳總有工作人員時刻來幫忙，滑雪體驗非常好。 酒店房間基本設施都齊全，暖氣很足很熱，就是特別特別幹。早餐飯菜味道都不錯，價格也不貴，送的温泉票也挺好，滑完雪去泡個澡很舒服。 就是服務需要提升。接送高鐵站的大巴班次不算多，然後時間地點還不準，説是下午3點發的車，問酒店人員是不是準時也不確定，走過去看到大巴來了，拖着箱子跑過去大巴一秒都不帶等的就跑了，這個確實是讓人挺無語的。”

„Changbai Mountain Landscape International Eco-Exchange Center — where “eco-exchange” really means exchanging knee joints for enlightenment 🐕🦺❄️ This old dog picked this place as a first-timer to Changbaishan because on paper it reads like a dream: ✔️ 5-minute walk to the Changbai Mountain VIP entrance ✔️ Hot springs inside the compound ✔️ “Eco-exchange” — which I later learned refers to exchanging comfort for character development Location? Prime marrow bone. 🦴 Reality, however, is a scenic winter obstacle course. The hotel is thoughtfully scattered across three separate buildings — one for check-in and breakfast, another for hot springs, and because suspense is important in life, the Food Plaza lives in yet another building. In winter. On ice. With wind that slaps. Not exactly age-old-dog friendly. I waddled. I shuffled. I negotiated with my knees. At one point I believe my soul lagged behind and had to catch up. To offset this Arctic triathlon, the staff are available 24/7 on WeChat, responding faster than I can type “why did I choose this hotel?” Efficiency deserves a respectful tail wag. 🐾 Now let’s talk Food Plaza, the hotel’s redemption arc. The food is genuinely scrumptious, warming, and emotionally supportive after being bullied by Changbai winds. Takeaway is allowed — which means you carry it yourself. Eco-exchange again. This dog fetches his own dinner. 🥸 Then there’s the hot spring schedule. Opens at 13:30. When the mountain is closed and the hot spring is closed what exactly is an old dog meant to do? Stare into the snow? Question life decisions? Age visibly? Ah yes — write this review. ✔️ ⚠️ Now, the bone that refuses to go down smoothly. Despite having a relaxed stay, I felt continuously pressed for a 5-star review — on departure day from the first meeting in the lobby to gentle reminders all the way up the bus. At that point, it stopped feeling like hospitality and started feeling like an exam I didn’t sign up for. It made me sad, actually — because it suggests staff performance may be chained to guest reviews like sled dogs pulling corporate KPIs. Trip.com, if you’re listening: no guest should ever be pressured to review. The moment reviews are pushed, ratings stop being honest and start being decorative. This old dog is an independent reviewer. I don’t bark on command. I don’t roll over for stars. And the harder the push, the more my paw hovers over the lowest rating out of pure principle. Still — despite the ice, the walking, the soul-searching — the location alone makes this a smart base for Changbaishan first-timers. Just come prepared with: • good boots • strong knees • emotional resilience • and the confidence to say, “I will rate when I’m ready.” ⸻ #Dogevangelistauthor #patiencechee #BoneofLoyalty #BoneofBranding #DontBuyAdoptADog #AdoptDontShop #ResponsiblePetOwnership #ChangbaiMountain #Changbaishan #Tianchi #HeavenLake #ChangbaiMountainHotel #HotSpringHotel #WinterTravelChina #EcoExchangeCenter #VIPEntrance #OldDogTravels #SlowTravel #HotSpringLife #MountainRetreat #FirstTimeChangbaishan”

„Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring. This hotel is very worth it. As you stay comes with complimentary: 1) Mini Bar in room 2) Hot Spring Access 3) Ski lift access ( 2000rmb deposit) 4) Snow activities 5) Breakfast 6) Shuttle from Changbaishan West Railway Station 7) Water Park At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars.”

„Самый любимай для нас спа отель! Находится в тихом местечке, очень дружелюбный ресепшен, попросили несколько личных просьб и нам не отказали! Благодарим! Всегда очень чисто и удобно. Завтраки очень шикарные, все вкусное и свежее, салаты разные каждый день. В этот раз появилась кофе ☕️ машина, чему мы были безумно рады! В отеле тепло, 👍 единственное, выходя из отеля каждый раз плохо срабатывали браслеты, не открывали номер, приходилось каждый день спускаться с 5го этажа опять на первый и настраивать их, раньше такого не было, в этот раз у нас такое. Если вы не будете выходить из гостиницы в город, у вас такого не будет. Отличная баня и горячие источники, то что нужно зимой. В этот раз попробовали массаж банками и остались очень довольны! Спасибо всем работникам отеля за отличный отдых!”

„We stayed in the family deluxe room, the 'Dinosaur Water World Stone Age' themed room. The room design was quite unique and my child loved it, but the cleanliness was subpar. The floor felt sandy when you walked on it, and there was a constant layer of white dust on my phone screen and the wall light switches, which appeared every time we moved even slightly. I'm not sure what it was. There must have been a lot of dust mites on the bed. My child's legs were itchy and had small bites, and since it's not summer, it couldn't have been mosquitoes – it had to be dust mites. I felt itchy all over too while sleeping. It seemed like the room hadn't been thoroughly cleaned, just superficially tidied up, without proper wiping. Perhaps it's because the room is large and has two floors, but in terms of hygiene, I felt the value for money wasn't good. We just stayed for two days for the child's happiness. The hot springs and water park were nice, but the water in the water park was too cold. Initially, we weren't allowed to bring towels from the hot springs area, nor could we wear slippers. The water park didn't provide towels or slippers either. My child's lips turned purple from the cold. Kids don't mind when they want to play, but it was really cold for adults, and we worried about the child getting sick. Also, walking without slippers was very slippery, and I was afraid the child would fall. Later, we saw people wearing slippers, so I went to the front desk to ask where we could get some. The front desk said that management had just changed the rule, and now we could bring towels and wear slippers. Then, there was a sushi stand nearby. I asked if it was chargeable (intending to ask if it required cash or room key payment), and they said yes, it was chargeable. Immediately after, I overheard a male and female hotel staff member laughing, as if implying, 'Do you expect it for free if it's not chargeable?'”

„Such a lovely hotel with hot spring bath!!! so relax after long day and relieve me from Changbaishan north gate close 🥲 It locate at Enduli which is sooooooo cute and good. lot of activities and show this time, also around with good restaurant and stalley. they provide potatoes grill while you have hot spring bath. Breakfast not much but varity enough. noodle is good. Staff very happy to help. they also provide car to send me at Changbaishan railway station. my room can see part of firework. amentities use loccitane that so nice. After book. they immediately add me Wechat and communicate. which is easy for foreigner like me to communicate. Everything process is super fast. all great! love it”

„Booked this hotel with friends for our trip to the scenic area, and the overall experience was surprisingly good. Caspian at the front desk was very easygoing, not the kind of overly polite enthusiasm. Check-in was efficient, and when we were debating our itinerary for the next day, Caspian helped us plan a convenient route based on road conditions, telling us where it gets crowded and how to get around easily. He also patiently answered small questions like whether food delivery could come upstairs and how easy it was to get a taxi. Check-out was simple, and luggage storage didn't require any tedious forms. The hotel is very close to the scenic area, making travel easy. The front desk's detailed and thoughtful service really helped alleviate our travel fatigue. It's great value for money, and I genuinely recommend staying here if you're visiting.”

„I had a wonderful stay at Changbaishan Hailinyuan Fashion Hotel! The hotel is very affordable, making it a great option for budget travelers without compromising on comfort. What really stood out was the owner’s incredible hospitality. From the moment we arrived, the owner went out of their way to make our stay easy and enjoyable. They provided transport from Changbaishan Station to the hotel and even offered to take us to local attractions at no extra charge, which made exploring the area so much easier. The photos below show the owner fetching us to the attractions, which was such a thoughtful touch! The hotel is located right in town, so it’s very convenient. There are many food options nearby, as well as a convenience store, which made grabbing snacks or essentials very easy. The rooms were clean, comfortable, and well-maintained, and the overall environment of the hotel was welcoming and cozy. The owner is truly a kind and thoughtful person, always ready to help and ensure guests have a smooth and pleasant stay. I felt really looked after throughout our visit. If you’re looking for a budget-friendly hotel with excellent service, a convenient location, and a personal touch, I highly recommend Changbaishan Hailinyuan Fashion Hotel. The combination of affordability, hospitality, and convenience makes it an outstanding choice for anyone visiting the area.”

„Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.”