Hotele Romantic w: Guangdong, China

This time, I chose the Hengqin Bay Hotel for my trip to the Zhuhai Chimelong International Ocean Tourist Resort, and the overall resort experience was very complete. The hotel's architecture is grand, with an ocean-themed atmosphere throughout. Stepping into the lobby, you immediately feel a strong island vacation vibe. The overall environment is open and spacious, with well-maintained greenery. Walking around the grounds, you can see large areas of lush plants, and the air is very pleasant. The hotel's internal facilities are comprehensive, with a water park divided into indoor and outdoor areas. The indoor area has a comfortable temperature, allowing for water activities even in bad weather. The outdoor area features a beach landscape, offering bay views while you play in the water. The hotel grounds also have a dolphin viewing area where you can watch dolphins swim and play through glass, as well as a scenic area with flamingos. You can encounter them just by strolling around, making it perfect for a leisurely visit and photo opportunities. Dining options are abundant; the buffet restaurant offers a wide variety of dishes, including both Chinese and Western cuisine, with a full range of seafood, hot dishes, and desserts. The dining environment is also distinctive, allowing you to enjoy aquarium views while you eat. Transportation is convenient, with shuttle services available to various points within the resort, eliminating the hassle of getting around. The guest rooms are clean, with spacious bathrooms, comfortable bedding, and thoughtful attention to detail. Staff responsiveness is prompt, check-in and check-out procedures are smooth, and basic services like luggage storage are well-handled. Whether it's a family trip or a casual getaway with friends, you can balance fun and relaxation here without having to shuttle back and forth between the park and your accommodation. The overall pace of the trip is relaxed, making it a vacation choice worth returning to. Oh, and they even gave us complimentary fruit, which was a very pleasant surprise!

Had a wonderful two-night, three-day stay at the hotel. First, I was lucky enough to get a room upgrade, and our butler, Sini, was very thoughtful, providing ample warm reminders and responding super quickly. Other staff members we encountered also responded and resolved issues very promptly. The overall feeling the hotel gave was attentive and professional. The hotel isn't new, but it's well-maintained and nicely laid out. I heard it was fully booked one of the nights, but aside from the buffet breakfast being a bit crowded, it never felt overly busy. The hotel has a great resort vibe. It's a shame that with kids, there were many beautiful spots where we couldn't take good photos. Buffet Breakfast: Rich and fresh. Freshly squeezed juices, Cantonese-style freshly made rice noodle rolls, Cantonese congee, chicken feet, Southeast Asian curry rice noodles, etc. You can even mix your own fresh fruit juices. Buffet Dinner: Included in the Trip.com package. The drinks selection was extensive, with several beers, white and red wines, and even the option to mix your own cocktails. There were several types of shrimp and crab, not just one, plus grilled mini lobsters, oysters, scallops, abalone, and lamb racks. Everything I wanted was there, very satisfying. A commendable point is how quickly food was replenished; we rarely had to wait. The beach is clean and exclusive to the hotel, so it's not crowded. Besides the main pool, there's also a swim-up lane connected to the rooms, which was a joy for kids who love water. Over the three days, we switched between the beach and pool constantly, and my child didn't want to leave. If we come for a family holiday again, we'll definitely return here.

This stay has set a new benchmark for my resort hotel experiences, offering comfort and rejuvenation throughout. From the thoughtful and attentive butler service to the stunning swimming pool, everything was a delightful surprise. Check-in was efficient and hassle-free, with no complicated procedures. What truly surprised and touched me was the incredibly warm and meticulous service from our dedicated butler, Candy. Understanding that we were specifically there to relax, Candy proactively and kindly offered us a complimentary room upgrade. She patiently explained the advantages of the upgraded room type, meticulously detailing the room layout, facility usage, hotel amenities, and even pool opening hours and precautions. Her demeanor was gentle and professional. The upgraded room boasted expansive views and excellent natural light, feeling significantly more spacious than the standard room. The entire room was clean and tidy, with exquisite soft furnishings, soft and skin-friendly bedding, and high-quality toiletries. Every detail showed careful consideration, instantly melting away any travel fatigue. The hotel's swimming pool was the biggest highlight of our stay and a key contributor to the overall vacation vibe. The pool area was clean and elegant, surrounded by lush greenery, creating a tranquil atmosphere. It felt spacious and grand, with a well-organized layout. The water was crystal clear, clean, and odorless, with excellent regular disinfection and maintenance evident. It was visibly clean and refreshing, making us feel safe and secure while swimming. The pool was divided into adult and children's areas, perfect for both immersive swimming workouts and leisurely relaxation or photo opportunities. The pool was never overly crowded or noisy. Whether swimming under the sun during the day or playing in the water with the evening breeze, the ambiance was perfect. The poolside facilities were comprehensive, with clean towels, drinking water, and lounge chairs readily available, showcasing exceptional attention to detail in service. Swimming in the clear water, feeling the gentle evening breeze, and being surrounded by the serene environment, we fully immersed ourselves in a relaxing and therapeutic vacation. Overall, the hotel not only boasts excellent hardware facilities, but its attentive service was the biggest bonus. Butler Candy was always responsive and accommodating, making us feel incredibly warm with her meticulous and thoughtful service. From the warm room upgrade to the perfect pool experience, every detail reflected the hotel's dedication and quality. It offered incredible value for money and a perfect experience. I will definitely choose this hotel again for my next vacation and wholeheartedly recommend it to everyone!

First off, the check-in time was indeed quite long, but it's understandable given it was peak summer season. They even offered drinks while we waited, which was a nice touch! As an InterContinental member, I also received two complimentary drinks at the bar. The hotel's facilities are excellent. I went for a spa treatment while my child and husband went swimming – a perfect arrangement. As soon as I finished my spa, the butler notified me that our room key was ready! There was also a welcome fruit platter in the room. The room's view was absolutely unbeatable! We truly felt at home and enjoyed every moment. However, I actually found the breakfast to be even better than the dinner buffet. The oil-splashed noodles at breakfast were delicious 😋, and the chef who made them had such character, clearly demonstrating his passion for food. I really admire him! Thumbs up to him! 👍 For dinner, the seafood wasn't very fresh; the oysters and crab meat were quite loose. Plus, on the second night, we wanted to try the Southeast Asian restaurant, but upon arrival, many dishes were unavailable, which was a bit disappointing, so we left to eat elsewhere. Also, the restaurant closes at 9:30 PM. Overall, having stayed at this hotel over 10 years ago, returning now with my child, I still highly recommend it! The pool and beach are amazing, offering great privacy for guests! We will definitely be back 😊

Extremely satisfied with our stay at Chimelong Hotel! As soon as we entered, we were drawn in by the strong tropical resort vibe. The room was very clean, and the family-friendly amenities were excellent, making it very suitable for young children. The hotel's shuttle service made getting around convenient, saving us a lot of hassle. The staff were enthusiastic and the White Tiger Buffet dinner had an amazing ambiance. Our whole family had a fantastic time – it's definitely our top choice for family trips!

Choosing the Penguin Hotel as our base for our Chimelong trip was an excellent decision, making our entire holiday experience truly enjoyable. A covered walkway leads directly to the theme park, a mere one-minute walk away. This indoor connection between the hotel and the park means we were unaffected by any weather conditions. The hotel's bus station offers frequent departures, making it incredibly convenient to travel between different areas of the resort. Our room was spacious and airy, filled with natural light. The furniture was neatly arranged, and the bedding felt soft and comfortable, providing a perfect retreat to soothe our tired bodies after a day of activities. The dining options were diverse and plentiful, with each restaurant offering its unique flavors. The dishes catered to a variety of dietary needs, and the ingredients were of high quality. The dining areas were bright and spacious. Public facilities were regularly inspected and maintained, ensuring all hardware ran smoothly and reliably. The staff were attentive and courteous, treating guests with warmth and generosity, and promptly responding to all inquiries. The hotel is decorated with themed installations throughout, creating a strong holiday atmosphere in the lobby and corridors. Public areas were kept meticulously clean, allowing for relaxing strolls that helped alleviate any physical exhaustion from our activities. Whether traveling with family or friends, everyone is sure to have a comfortable stay. The seamless transition between play and rest created many wonderful memories for our trip.

The room was great, spacious and bright, and the location was absolutely fantastic – super convenient for food, drinks, and entertainment. The only downside was the air conditioning in the room; it was so noisy, constantly buzzing, which made it hard for my elderly parents to get a good night's sleep. Also, the parking fee was a bit expensive; it would be great if the hotel offered a discounted rate.

Shen Xia's service was incredibly thoughtful, she helped us resolve issues during our meals. The room was clean and comfortable, and Lin Lirong from housekeeping was friendly and enthusiastic! This was my first time staying at this hotel, and I was pleasantly surprised by the service first and foremost. Not to mention the sea-view room – in one word, beautiful! It was so relaxing! Definitely good value for money, I'll be back again.

【Thoughtful Touches】Exclusive 24-hour butler service: First off, the front desk lady was incredibly polite and patient when we checked in that evening! The front desk also had roasted sweet potatoes and popcorn for the kids, and parking at the hotel is free. For breakfast, there's a lovely selection with a 'nine-compartment' tray, steamed buns, shaomai, fruit, noodles, and soy milk – it’s clear they put a lot of thought into it. The front desk lady even gave us an extra breakfast. I also left something behind, and they kindly reminded me to go back and get it. If I come back to Zhuhai, I'll definitely choose this hotel again.

Our room was on the third floor, and the bubble pool on the balcony was super comfortable. We had originally booked a twin room, but wanted to switch to a king-size bed. The front desk lady was really helpful in getting that sorted for us. The Splash Park is great for younger kids, and the Forest Park is also a lot of fun. The hotel facilities are excellent, and the on-site pool is very relaxing. Highly recommend! Our sweet butler, Tiantian, was exceptionally good. She checked in with us promptly, brought our child a small toy and some fruit, and quickly resolved an issue with a power outlet. She addressed all our concerns in a timely manner. Thumbs up!