3-Star hotele w: Shimane Prefecture, Japan

Price performance is great, good location, low price with breakfast and dinner, room is big. BUT, a big but is hotel is very old , like in the 80s, very dark in the building like ghost will come out. Furthermore , NO wifi! This is probably the style of this group hotel. I stayed in other hotel of universal, some better some worse. I will still recommend it

Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi ! We are fully satisfied with our stay. Will repeat for our next stay in the area.

We stayed for three days and the hotel was beautiful. Very spacious, all of the amenities and such a relaxing hot spring tub. Breakfast each morning was wonderful and different each day, with local foods. The ladies who worked at the breakfast restaurant were very helpful and so nice. The front desk people were accommodating and easily aided us with any questions we had. Such a wonderful day and such a pleasure to meet James, the owner. It is really a lovely hotel.

Although the public areas of this hotel look outdated, the rooms are modern and clean. However, the room is too small for two people. Considering the location and price, it's decent for just an overnight stay.

Booked a room for two with two beds. Room was a bit small for two adults. Microwave, Vending machines and a lounge like space on the second floor. A minute walk away from Izumoshi Station and its bus loop that takes you to Izumo Taisha. Recommend for people visiting the city to go visit the grand shrine.

Like the Onsen and the room shower, it clean and useful. Onsen is too good to use the room shower. Shame that I just only stay for 1 night. Everything is good

A boutique local hotel under the Excel brand, it is what I can expect. Everything works, good Tokyu group facilities. Felt that the car park fee at ¥1,200 per night is a bit high in this kind of city.

This hotel is truly amazing! I appreciate a lot on: - warm and friendly staff who could not speak much English but were very nice to explain to me the details of the hotel - gorgeous garden where you could take a seat and enjoy the view - free Japanese alcohol at 1500-1800 (soft drinks until 2100) - impressive free Japanese cultural performance at 2110 - quick and positive response despite I made several urgent requests due to sudden plan change - free shuttle bus service between JR station and hotel if you approached front desk for information - the environment of the public bath was quite clean - totally different food combination in dinner for 2 nights Considering the price I paid for such service, I would say the quality is definitely beyond my expectation. :) Thank you every hotel staff who made my experience a better stay!!

This was a very nice hotel. The bed was very comfortable and had a large window which was great for letting the light inside. The staff were very friendly and helpful. The area was quiet. There was one tiny issue where I could hear a buzz noise from outside but that was blocked out when the television was on.

Everything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!