2-Star hotele w: Central Visayas, Philippines

I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy. My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi. To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark. The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering. Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out. My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner. My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A. I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.

The Atmosphere The design strikes that perfect, delicate balance between rustic charm and thoughtful luxury. It doesn’t feel manufactured; it feels lived-in and deeply cared for. The Lobby: Less of a reception area and more of a grand living room. There is a massive stone fireplace that burns all day, surrounded by mismatched leather armchairs, stacks of vintage board games, and a self-serve tea station with local honey. The Lighting: You won't find a single harsh, white bulb here. Everything is soft amber, candlelight, and the amber glow of Edison bulbs, which instantly coaxes your brain into relaxation mode. The Room: A Sanctuary of Comfort The bed deserves its own dedicated review. Layered with crisp linen sheets, a heavy down comforter, and a chunky knit weighted blanket, it felt like sleeping inside a cloud. [ Window Seat with Forest View ] | [ Velvet Armchair ] ---- [ Stone Hearth / Gas Fireplace ] | [ King Bed w/ Down Comforter ] Every detail in the room was designed to slow you down: The Nook: A deep, velvet window seat packed with plush pillows, perfectly positioned to watch the morning mist roll over the tree line. The Bath: A deep, freestanding copper soaking tub. They provide small jars of handmade cedarwood and lavender bath salts that made the entire room smell like a woodland spa. The Details: No plastic water bottles or generic tech. Instead, there was a vintage-style Marshall Bluetooth speaker playing soft acoustic jazz when we walked in, a ceramic electric kettle, and freshly baked shortbread cookies waiting on a ceramic plate.

My wife and I stayed for 4 days, where she also met up with family and relaxed. Whenever we go to Cebu, this is the hotel we stay at most often. The transportation and surrounding commercial area are convenient and good. Although it's an older hotel, they pay a lot of attention to the breakfast, haha. It's a comfortable hotel with almost no price changes even during peak season.

The room is just fine. It's a budget hotel. the shower head didn't work properly, no hot water. And they always close the gates, even when it's not late yet, so you need to wait it to be open every time you go out somewhere. There is a small pool outside though.

Stayed at Zerenity Hotel Cebu and had a really pleasant experience. The location is very convenient, especially if you plan to explore Cebu City or go around IT Park and nearby areas. The rooms were clean, cozy, and comfortable for resting after a long day. I also appreciated the friendly and accommodating staff—they were polite and helpful throughout the stay. The hotel provides basic amenities that are useful for travelers, and the overall atmosphere felt quiet and relaxing. For the price, it’s a good value and a practical choice for both short stays and business or leisure trips in Cebu. Would definitely consider staying here again.

It was confusing, we didn't know how to check in because the check in area is at the 5th floor and it looks like just another guest room. I woke up another guest who was sleeping with her little baby. I felt bad. That wouldn't have happened, if only the check in and out process was at the lobby. The location is very convenient though. You can walk to multiple stores, places to eat, pharmacy, and also a money changer. It's pretty safe for tourist here. There's also a university or maybe it was a college nearby. The building is not labeled also, so our driver(s) circled this area 4 or 5 times. Always confused as to where to get us.

I stayed for 3 days. The location is great, right on the main street with all sorts of shops and services around. The beach is a very close 5-minute walk. The only downside is that it can be a bit noisy in the room; neighbors don't seem to realize the walls are thin, and if they talk loudly during the day, you can hear a lot. However, it's quiet at night, so you can sleep peacefully. It's a good option for a budget stay.

Rooms were pretty big! Only issue was with pests coming out. I had a talk with their housekeeping team about what to do so that the issue will be resolved. Hopefully they take action.

The room is comfortable. I would not call it an apartment as there is no kitchenette. The staff are friendly. The restaurant on-site serves good food and drink, but prices are too much.

Budget Friendly Stay with Mixed Experiences - Good for the Price, but Be Prepared for Quirks We booked this hotel for three nights primarily because of its incredibly low price, around 500+ pesos. Upon arrival, we were surprised to see the area filled with HPG (Highway Patrol Group) motorcycles; it turned out they were also staying there due to an ASEAN event in Lapu-Lapu, which made the vicinity quite busy. When we entered, the reception was unattended for a moment, and when someone did assist us, they seemed rushed and hard to communicate with. Being escorted to our room was an ”okay” experience. For the 500-peso price point, it met expectations! The room had a refrigerator, and we were happy to find a bucket and dipper, which meant we could do our laundry a huge plus for us. While the shower pressure was slightly better than our previous accommodation, we still weren't fully satisfied and ended up using the bucket and dipper for bathing. We enjoyed the TV, even if it was a manual one at least it worked! However, our experience at the dining area upon checkout was quite chaotic. The staff there seemed disorganized; they were laughing, and then there was a clear concern from another guest whose order hadn't arrived despite being placed earlier than ours. It turned out their order wasn't even listed, indicating an absent-minded mistake. The scene quickly escalated with staff shouting questions like ”Where's the order?” and ”Which order?” among themselves, creating a very confusing and unpleasant atmosphere.