Hotel w pobliżu: Reforma,Meksyk25.8% gości wybiera ten rejon
HHussain Ismail from London2024.01.15
Really nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio.
The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis!
The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul!
Thanks Hotel Marquis Reforma! See you soon.
Hotel w pobliżu: Polanco,Meksyk41.9% gości wybiera ten rejon
AABYIU2025.03.09
The area is super convenient to walk in and out. Our day was quick so we didn’t really get to use the facilities/amenities. However, in the future, I would have no problem staying in this location.
Hotel w pobliżu: Santa Fe,Meksyk3.2% gości wybiera ten rejon
NNimasherpaa2024.08.27
Location was great. The hotel was very clean. I enjoyed the pool. There’s a mall just below the hotel and have lots of options for food. Will definitely come back again.
Muy agradable y buen trato pero quise comprar un noche extra al entrar y se me dijo que si se podria y se me cargó una cuota y para ese dia se me dijo que no tenian espacio.
Overall excellent and the service is good. The location is not in the city center, but the surrounding area is very safe.
Downstairs is the park, the design hotel environment is good. The breakfast tastes so-so, but the overall is good.
Hotel w pobliżu: Reforma,Meksyk25.8% gości wybiera ten rejon
GGość2025.08.27
The hotel's location is very safe and convenient, and it is close to major tourist attractions. The view in the room is pretty good, but the hotel itself is a bit old.
Hotel w pobliżu: Centro Historico,Meksyk6.5% gości wybiera ten rejon
Hhonolulumiamidubai2024.05.15
Albergo centralissimo.. strategico per visitare la citta.Struttura molto bella con un storia altrettanto particolare ed affascinante. Staff molto gentile e preparato. Molto moderno e pulito.
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8.6/10
Very Good
GGuest UserThis is our go to place in Mexico City, great location (other than problems with Uber due to road closed in front of US Embassy which blocks one access completely).
Staff are pretty good, fair pricing.. just stay away from Danubio tower and get the Reforma side.
Had 2 issues last visit with show curtains not being water proof, so bathroom floor would get wet and main room door was difficult to close (514). Spoke to front desk and customer service contacted me with an upgrade.
GGuest UserSome young waitresses are not so friendly to customers and always seem a little impatient. I hope that the relatives, friends and parents of this waitress will encounter more warm, generous, patient and meticulous good services when traveling abroad.
GGuest UserAs you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous.
We were upgraded to kingbed room.
Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered.
This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.
KkimberlytongThe location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.
BBraden TseExceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City!
Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name.
We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again.
Became a fan of Ritz Carlton now
XxtminThe hotel is conveniently located, the rooms are clean and tidy, the network is stable, but the bottled water in the room tastes strange. The breakfast is relatively rich and there are some changes every day, which can also adapt to my parents' Chinese stomach.
GGuest UserThe room was very clean. There's a Chinese restaurant not far from the hotel, and the food was excellent. The hotel environment is nice, and the layout is comfortable. The transparent elevator is a unique feature. A more varied breakfast would have been nice.
AAzeem afgMy experience was very good. The staff were polite and always ready to help. The room was clean, comfortable, and well organized. The facilities were nice and everything worked properly. The location is great and easy to access. Overall, I really enjoyed my stay and would definitely come again.