4-Star hotele w: Hessen, Germany

Great hotel at a great location. I was in Frankfurt for a short leisure trip and found this to be the perfect hotel, close to the airport (and train stations) and a bus stop in front of the hotel. The room was spacious as I travelled solo, but also big enough for 2 people. Room and bathroom were clean as were the sheets, complimentary bottle of water and mini fridge present. Breakfast was included in my stay. If it's not I would recommend to book it as it was very good - and there are not many other options nearby. Staff was very friendly and helpfull. I would certainly stay here the next time I visit Frankfurt.

Everything is perfect. Big spacious room. Interesting design. Good view. Note they dont have microwave only oven. Its clean and neat. Note Room service only after 3 days. Location is walkable to old town.

One of the best breakfast I ever had in all countries I ever been . You can compare their breakfast to Furama hotel In Singapore . and safe place to walk in the middle of the night From Frankfurt international Airport is easy without taking a taxi. From terminal 2 take the bus outside FREE to terminal 1 then go down to -0 Not O by my daily pass to RMV just behind the ticket machine since I got trouble of buying through ticket machine. From terminal 1 S 9 or S8 . It was 4 minutes to walk to Hotel Cult. The customer service Miss Hanna let me have my room early. A nice guy ( customer service let me a German charger. I truly appreciate it Aldo a morning duty gave me Free bottle of water. No water and no coffee machine . The night duty guy also friendly talking to me as I wake up at 1:00 AM and so hungry I asked for a place where are bars. Right the place is too safe to walk alone at night. As I went back home I lost my way I do another direction following the light. A guy near the commercial bank neat told me too far from the hotel Cult. He took a Uber drove me at the hotel . I never ever got scared walking alone in the middle of the night holding my Kebab which so delicious too. Wow amazing almost same in Singapore a very safe place to walk at night!!! Room is too small o can’t move my things freely as I can , but nice windows to see the beautiful street outside. The next day housekeeper lerp my room clean and 22nd day I request to change bed sheet perfect housekeepers this guy is truly helpful and towels are white.colours but look old. A friendly and helpful housekeepers when I asked something. Lidl just a minutes across the street. I truly recommend this hotel for 3 nights with Fridge. Perfect air condition and comfy bed although dark hallway or corridor. It doesn’t look like a hotel . But overall safe , clean and good customer service and breakfast a lots of selected cheese and selection of bread and juices etc etc. I truly love the breakfast! Thank you guys !

The Frankfurt Airport hotel boasts an unbeatable location. The facilities are clean, and the service is excellent. Breakfast offers a wide variety of nutritious options, and the soundproofing is great. Plus, there's a free shuttle. It's a comfortable stay for a layover and offers great value for money.

Everything was prefect, just when you arrive by car for a car left room, do out hesitate to park your car in the minute parking in the front of the hotel gate to make your check in, don’t park your car in the parking behind the hotel, once you cross the barrier, you have to pay 3,9€

Come to the exhibition, the room is very good, there is a small balcony, the surrounding is quiet, take a road underground channel and cross the road to the lidl supermarket. However, please note that there are other places with the same name in this hotel. Don't make a mistake. Close to the central train station, there are urine smells everywhere, and there are many strange people on the street. At the price I set at the time, I forced this house,

This was our first time in Frankfurt, and this hotel was quite good. The best part was its excellent location, making it easy to get anywhere. Although many people say the area around the train station can be a bit chaotic and close to the red-light district, advising against going out at night, I personally didn't find it that bad. Just be a little cautious. We could walk or take public transport everywhere we wanted to go and see sights, which saved us a lot of time. I was traveling alone with two elderly relatives this time, and they were very comfortable. Overall, I'm very satisfied with the hotel, especially the staff, who were incredibly friendly. When I mentioned the sink wasn't draining and the kettle had issues, they immediately offered to change my room and ended up giving me a family suite. I really didn't expect them to be so helpful! Many thanks!

Online check-in and check-out connects you with the hotel front desk, making the check-in and check-out process quick and stress-free. I've been traveling around Europe, and several hotels have offered online check-in/check-out procedures, so I guess it's a recent trend. Personally, it was a very positive experience. Breakfast was delicious, especially the croissants – they were warm and crispy! The shared kitchen was spacious, and laundry facilities were available, providing excellent amenities for long-term travelers. The surrounding area is a pub district, quite lively late into the night, but I was able to sleep without being bothered by the noise by closing the window (this may vary from person to person, so those sensitive to noise might want to request a higher floor).

When i checked in on November 6th, the reception lady is not so nice. I asked clearly if you have a room in higher foor. She just ignored me!!! AND i asked again and she said no room in higher floor. She then gave me a room in the 2nd floor. I accepted but when i entered the room, i found the window cannot open like last time. So I went back to her and asked a room with open window at any floor. Then she gave a room on the highest floor at 6th!!! So what about a min ago ”no room in higher floor”??? Then, i tried to open the window several time and it absolutely did'nt work!!! I can sense that she a little racist. Bacause I am Asian.

I stayed at NH Frankfurt Airport West and overall had a comfortable experience. The room was spacious, clean, and very comfortable, making it a great place to relax before a flight. The location is especially convenient for travelers who prefer to stay outside the city before departure. There is a bus stop directly in front of the hotel with a direct connection to the airport, which takes about 20 minutes. The train station is also accessible, although it requires a bit of a walk. Nearby, there is a Netto Marken-Discount, which is very convenient for picking up snacks or last-minute souvenirs. However, one downside during my stay was the breakfast experience. There appeared to be a seminar or event taking place, and a large group of guests was standing and talking in the breakfast area, blocking the walkway. It was difficult to move around or enjoy the meal. Unfortunately, the hotel staff did not manage the situation or organize the space effectively. If the hotel hosts events or conferences, it would be much better to allocate a separate area for such gatherings and ensure that shared spaces like the breakfast area remain accessible for all guests. Overall, the hotel offers great comfort and a convenient location, but service management in shared spaces could be improved.