4-Star hotele w: Oslo County, Norway

For our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit. My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in. Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go. We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel. I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet. We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!

Location is convenient, about 10 mins walk from Oslo S. although it is in the direction nearer to the office buildings and away from the attractions. Breakfast spread is amazing and tastes good. Room and bathroom are spacious, bed is soft and comfortable. The only drawback is the amenities. There is no toothbrush provided, and I find the shampoo, conditioner, and hand wash a little too mild / diluted, would have preferred it to be thicker and foamier. Body soap is ok.

No regrets choosing this hotel for stockholm. The view right outside the hotel is breathtaking! We were greeted by this spectacular scenery every morning. Wished we could stay more days here. My family room was huge and comfortable. Breakfast was good. All in all, my family had a good time here. One thing to take note, it would be so more easier if you drive as the hotel is located uphill. Though the metro is just nearby, it is going to be difficult i.with a luggage.

Highly recommended. The hotel is part of an old post office, located right behind a bus stop, 100m from a tram stop and 500m from Oslo Central Station. There are restaurants just downstairs or nearby. The room is large enough and well-equipped, with a washing machine, a big drying rack, a microwave and all utensils. There is a public room for (self-service, super convenient, pretty large space) luggage storage facilities and all the necessites (tea packs, towels, linens, and ear plugs etc., though it is quiet at night) Everything is done on app, including check-in/out and opening the doors. However, the door-opening function in the app doesn't work sometimes so you have to use code instead (there's no reception). Also, you have to go through some stairs at entrance and a winding passage to reach your room. The room is a little bit dark at night (even with all the lights on) for reading and writing. The TV is located in a weird position.

The location is super convenient! I took the train from the airport to the central station, walked across a skybridge, and was at the hotel in just two minutes. The front desk staff were very welcoming, and the room was cleaned promptly every day. I arrived at the hotel at 8:30 AM to check in, and the front desk informed me that my booked room type wasn't available yet. I upgraded to a better room for an extra 300 RMB per night and was able to check in immediately. The room was quite spacious. Breakfast was also plentiful, and on Saturdays, you need to reserve a dining time beforehand, which you can do at the front desk during check-in. The pizza place downstairs is pretty good too!

The hotel's location is unbeatable! It's just a 4-minute walk from the train station, and light rail, metro, and bus stops are all right nearby. Oslo City shopping center is directly across the street, making shopping and dining incredibly convenient. The staff were very polite. While the room wasn't large, it was highly functional and very comfortable to stay in. There was a wide variety of breakfast options, but the taste was just average.

It feels good, has a good design style, and is a very nice hotel. I am also recommended by locals to stay here. It has its own characteristics and good service.

To start with, I really appreciated the neat room and the hospitality of the employees. Everything about my stay was perfect but if I have to include a place for improvement, it’s the bluetooth connection with my phone. This was not possible. Except for this it was perfect.

The hotel facilities are pretty good, quite spacious for Norway. The location isn't particularly convenient though; there are many hotels closer to the train station that are also cheaper. Having two meals included definitely saves money, but unfortunately, dinner was really bad and breakfast wasn't very varied either.

The hotel location was ideal and not far from oslo city centre with a metro station across the road and several bus stops very nearby. Most of the staff were very helpful however there was one gentleman who appeared to assist but then no result to his said actions. Additionally the first room he provided he stated would have view. The view was of the hotel from the window. The room he provided was unclean and filthy. We requested a change to our room with his colleague. She was very helpful and gave us a great room very clean room with a view of the river, but only thing is we had no phone in the room. We requested one but was told one would not available until later on the week. This was not beneficial as we were leaving. The amenities were ok however the hotel had direct access to mini shopping mall which had some lovely coffee shops and general convenience stores, which was great. Therefore we did not eat at the hotel. Overall apart from the above issues it was a pleasant stay and we extended it by a day which was a smooth process and we was able to stay in the same second room.